Booking Policies
Deposit Policy
-
Deposits are non-refundable.
-
Deposits go toward your total.
-
Appointments are not confirmed until the deposit is received.
Wig Requirements
• HD lace is required.
• Wigs must be 100% human hair.
• 13x6 lace is required for any style service (half-up/half-down,, creative styles, etc.).
• 13x4 lace is accepted for regular installs (middle part or side part only).
• Synthetic wigs are accepted, but results will not match the photos shown on my website or social media.
• If your wig does not meet these requirements, your appointment may be declined.
Refusal Policy
-
Styled by Sammy reserves the right to refuse service if a wig is in poor condition. does not meet the required standards, or if a client does not follow the booking policies.
Late Policy
There is a 10-minute grace period.
• After 10 minutes, a $10 late fee will be added.
• After 20 minutes, your appointment will be canceled and your deposit will be forfeited.
Wig Drop Off
• Wigs should be dropped off 2 days or more before your appointment.
• You'll receive drop-off instructions after booking.
• If your wig isn't dropped off on time, it will result in a $25 fee.
Wig Reinstalls
I only reinstall wigs that I originally installed.
I do not work over another stylist's install.
Rescheduling
-
Appointments may be rescheduled with at least 24 hours' notice.
-
Rescheduling requests made less than 24 hours before the appointment may require a new deposit.
Guests
-
Please come alone unless you have received permission beforehand.
-
This helps me provide the best experience for every client.
Satisfaction policy
-
Wig installs typically last 2–4 weeks, depending on your lifestyle, maintenance, skin type, and daily activities.
-
If your lace begins lifting the same day as your appointment due to an installation issue, I will gladly reinstall it at no charge. After that, any future lifting will require booking a reinstall.
FAQs
Q: Do you offer touch-ups?
A: No, I no longer offer touch-ups. Reapplying glue over dirty lace is not only unsanitary, it doesn’t last and won’t give you the results you deserve.
If your wig is lifting or old, it will need to be fully cleaned and reinstalled. Please book a Reinstall instead
Q: How should I prep my hair for the appointment?
You can come with your hair washed and blow dried, or with your hair braided down already
Q: Do you provide the wig?
A: No, clients must bring their own wig to the appointment. If you don’t know what to get, feel free to message me for advice before purchasing.
Q: Do you work over someone else’s install
No. I only offer reinstalls for wigs originally installed by Styled by Sammy.
Q: Can I bring a synthetic wig?
Yes, you can — but keep in mind that synthetic wigs don’t hold heat styling well and don’t give the same natural look or long-lasting results as human hair. For the best outcome, I highly recommend using a human hair wig.
Q: What kind of wig should I buy for the best results?
I recommend a 100% human hair wig with a 13x4 or 13x6 HD or transparent lace frontal. Aim for 150–180% density for a full look. Always check reviews and customer photos before buying — especially from Amazon or AliExpress. If the lace looks thick or gray in reviews, skip it. If you’re not sure, feel free to message me before you order!